Information Collected
Pakarjudi collects various types of information to enable us to deliver the best service and meet regulatory requirements. Information is collected where relevant and lawfully processed, including:
- Account information: name, email address, phone number, and proof of identity provided during registration.
- Device & browser information: IP address, device type, browser type, and approximate location data.
- Local payment information & transactions in RM via FPX, eWallet, and local banking methods.
- Cookies and tracking technologies to store user preferences and analyse usage.
- Usage data generated while interacting with the platform, including dates, times, and pages visited.
We do not retain information beyond what is necessary for our services, and ensure all data is collected with consent in accordance with applicable data protection regulations.
How We Use Your Information
Information collected is used primarily for:
- Processing user registration and account verification accurately and securely.
- Supporting financial transactions and facilitating payments in MYR (RM).
- Enhancing user experience through interface personalisation, support, and offers.
- Complying with legal and regulatory requirements, including anti-money laundering obligations.
- Ensuring account security and detecting fraudulent or unauthorised activity.
- Providing efficient customer support through our official channels.
All use of information is aimed at ensuring user safety and comfort, as well as platform compliance with industry standards.
Cookies & Tracking
Pakarjudi uses cookies and tracking technologies to collect information without directly exposing your personal identity. This includes:
- Session cookies that help maintain connection stability while you interact with the app.
- Persistent cookies that store your language preference, settings, and user preferences.
- Analytics data to assess platform performance and identify areas for improvement.
You may block cookies via your browser settings, though this may affect certain features on pakarjudi.
Data Storage & Security
Your personal data is stored on servers protected by the latest security technologies, including SSL encryption and advanced firewall protocols. We retain data only for as long as necessary for operational and legal compliance purposes.
Access to information is strictly controlled through internal measures to ensure only authorised personnel can access your personal data.
User-friendly design and high security standards ensure your information is protected against the risk of leaks, loss, or misuse.
Information Sharing & User Rights
Pakarjudi does not sell or share your personal information with third parties without explicit consent, except where required by law or for risk management purposes including fraud detection.
As a user, you have the right to:
- Accessing personal information held by pakarjudi in relation to your account.
- Requesting correction of inaccurate or incomplete information.
- Requesting deletion of your personal data under applicable law, subject to our operational needs and record retention obligations.
To submit any request relating to these rights, please contact [email protected].
Policy Updates & Data Security
Pakarjudi reserves the right to update this privacy policy from time to time in line with changes in technology, regulations, and operations. The latest changes will be published on this page with a clear update date.
We encourage users to review this policy periodically to stay informed on how your data is managed.
In the event of a data breach caused by a cyberattack or other unforeseen incident, pakarjudi will conduct a thorough investigation and notify affected users and the relevant authorities in accordance with authorised procedures.
Contact Us
If you have any questions or concerns about this Privacy Policy or the use of your personal data, feel free to reach our support team at [email protected].
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